Meliá Milano

We had the pleasure of staying at Melià Milano for 10 days, first 5 days I was there for work then added 5 days for vacation. It truly exceeded our expectations. One of the standout features of our stay was the service at The Level 1. The women at guest services were exceptional—they went above and beyond to ensure our stay was perfect. From booking dinner reservations to organizing tours, and taking the time to explain the city’s attractions, their personalized service made a huge difference. I can’t stress enough how worthwhile it was to book a room with The Level 1 package. The Level 1 lounge was a fantastic perk, with snacks and beverages available 24 hours a day, offering a great spot to relax. During our stay, we experienced some noise from construction work in an adjoining room, but the hotel responded quickly by upgrading us to a spacious business suite. They even offered to pack our belongings for us (which we politely declined), but they brought the new keys and our bags to our new room—talk about attention to detail! A huge thank you to Laura, who was especially wonderful. She was incredibly kind, always ensuring we had everything we needed. To top it off, they surprised me with cake, balloons, and wine in the room for my birthday while we were out for dinner—a thoughtful touch that really made the day special. I’d also like to thank Camilla, who took the time to write a personalized letter about the best sights to visit in Milan, and another lovely staff member (whose name I unfortunately missed) who worked tirelessly to find a spa date for me on my birthday. Our room was beautifully appointed, immaculately clean, and provided a luxurious experience throughout our stay. All in all, Melià Milano offers an exceptional combination of fantastic service, excellent amenities, and a truly memorable experience. Highly recommend!

Loved the open lounge with food and drinks. Great concierge staff support. Superior job Camilla! She really helped us with train tickets and suggestions for an excursion to Pavia. She’s a rockstar!!

- very nice entrance area, which makes a great impression - staff friendly, helpful - the check-in was fast. they couldn't offer us an early check-in, but took care of the bags and they were in our room, when we came back at 14:00 - the room is spacious, the beds were very big and very comfortable - the minibar prices seemed moderate - the bathroom has everything you need - short walk to city life, san siro stadium and direct connection to any other interesting part of the city

Loved the hotel. Staff was super nice especially Carlos in the VIP lounge. He was just awesome. Without us asking he prepared some delicious snacks for us which we just loved. He also made a few delightfully tasty local Mocktails for us. I would highly recommend this hotel for the staff friendliness and politeness and the location which was just next to the metro station.

The hotel was good. We really liked the lounge, which was available 24 hours a day. The service was excellent as well as the breakfast. . The next day, the problem was fixed.