Meliá Milano

We had the pleasure of staying at Melià Milano for 10 days, first 5 days I was there for work then added 5 days for vacation. It truly exceeded our expectations. One of the standout features of our stay was the service at The Level 1. The women at guest services were exceptional—they went above and beyond to ensure our stay was perfect. From booking dinner reservations to organizing tours, and taking the time to explain the city’s attractions, their personalized service made a huge difference. I can’t stress enough how worthwhile it was to book a room with The Level 1 package. The Level 1 lounge was a fantastic perk, with snacks and beverages available 24 hours a day, offering a great spot to relax. During our stay, we experienced some noise from construction work in an adjoining room, but the hotel responded quickly by upgrading us to a spacious business suite. They even offered to pack our belongings for us (which we politely declined), but they brought the new keys and our bags to our new room—talk about attention to detail! A huge thank you to Laura, who was especially wonderful. She was incredibly kind, always ensuring we had everything we needed. To top it off, they surprised me with cake, balloons, and wine in the room for my birthday while we were out for dinner—a thoughtful touch that really made the day special. I’d also like to thank Camilla, who took the time to write a personalized letter about the best sights to visit in Milan, and another lovely staff member (whose name I unfortunately missed) who worked tirelessly to find a spa date for me on my birthday. Our room was beautifully appointed, immaculately clean, and provided a luxurious experience throughout our stay. All in all, Melià Milano offers an exceptional combination of fantastic service, excellent amenities, and a truly memorable experience. Highly recommend!

Everything was perfect, very attentive and helpful staff. Room was quite big with extra-room for work. Everyday I received fruits and some drinks complimentary from the hotel. Separately, I would like to share extremely positive feedback regarding Club Lounge located on the 6th floor: open 24/7, wide range of drinks (water, juices, Cola, beer, wine etc.) and snacks like croissants and chips. Full breakfast is available there as well. Service was awesome 👏 One of the benefits was meeting Kyle Walker who seems to live here as well! 😎

Loved the hotel. Staff was super nice especially Carlos in the VIP lounge. He was just awesome. Without us asking he prepared some delicious snacks for us which we just loved. He also made a few delightfully tasty local Mocktails for us. I would highly recommend this hotel for the staff friendliness and politeness and the location which was just next to the metro station.

When you come in the hotel, it looks so nice and luxury (considering that it is a 5-start hotel and costs its money). I had a feeling that it is like a facade to impress people when you come in, because the rooms need a serious renovations already. That is why it was very disappointing. The window in the room also was not really opening, and as air conditioner is not working in winter, we struggled a little without fresh air. The breakfast though was amazing. So much choice I haven't seen already for long. On one day we had to leave earlier to Venice and could not have breakfast, so the hotel team gave us the packs to go, and it was very tasty and way enough for the trip. All in all, I don't think I would choose the hotel again.

The breakfast was AMAZING. The hotel room is so big and clean. When you enter the lobby you already feel the luxury of it. The staffs are very friendly. Also helpful. I travel with my husband and son, the bed is big enough for 3 of us. They provide 6 pillows . The linen is very classy. Tidy and neat . So so so good. Also this hotel’s staff at the cafe very nice. When we sit at the cafe they approaching us and ask if there is something they can do for us . They put attention and details for everything. Melia Milano 👍👍👍